Central
Victorian Mercantile


ASSET RECOVERY

Professional repossession of assets.

PROCESS SERVING

Fast and efficient serving of documents.

FIELD CALLS

Expert contact to confirm required details.

Evictions

Competent securing of property following eviction.





we are

a creative agency
with a passion for design

Trained as industrial designers we have a deep-rooted belief in rational function and sustainable aesthetics. Our methodical approach is focused on revealing the essence of each design challenge to allow us to create holistic and durable solutions.


OUR Services

CVM offer the following services


Debt Collection

If all attempts of yours have failed to have your debtor pay their invoices, pass your outstanding accounts onto us and we will act on your behalf so as to save any further disruption to your business. ‘No Collect, No Charge’. Contact us for further enquiries.

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Repossessions

If all attempts to recover the debt have failed, CVM will attend the address to execute a repossession authority. The repossession process is completed with a high level of professionalism, which is both sympathetic to the customer’s situation, but very mindful of the required outcome.

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Process Serving

Serving complaints, Summons and other documents as issued by the state and federal courts. All effort is made to interview current occupiers and/or neighbours ensuring forwarding addresses are recorded for future service. Detailed attempt affidavits are prepared if the service is unsuccessful.

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Field Calls

Attending debtors address in order to confirm residency, contact details and making request for repayment of debt. Phone contact is also conducted.

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Central Victorian Mercantile (CVM) was established in 2011 and has grown rapidly to be a leading mercantile agency in regional Victoria with a direct reach extending from our base in Bendigo into southern New South Wales and the Melbourne metropolitan area. Through our extensive range of sub-agents we also cover locations throughout Australia to meet your need.

We provide Asset Recovery, Process Serving, Field Calls and Eviction services to individuals, businesses, financial institutions, law firms, government agencies and other mercantile agencies. At all times working professionally and within industry regulations and guidelines, our reputation is built upon listening to your needs and working as your agent to achieve the required outcome.

Our experienced agents offer an industry leading standard of expertise and years of service in the industry to get the job done. Our agents complete compliance training through Beebox Training and adhere to all statutory legislation and industry guidelines including the ACCC & ASIC Debt Collection Guidelines. As a member of the Institute of Mercantile Agents (IMA) we also adopt the IMA’s Best Practices Guides.

No job is too big or too small, so contact us to confidentially discuss your situation & how we can help!

154
SATISFIED CLIENTS
23+
YEARS OF EXPERIENCE
6
FIELD AGENTS
1
AMAZING TEAM

Get In Touch

Interested in our services? Contact us today!

Let's Talk


OUR CLIENTS





TESTIMONIALS



OUR TEAM

Ted Norton

Ted Norton

CO FOUNDER / CEO
Tony Scott

Tony Scott

CREATIVE DIRECTOR
Jane Dreyer

Jane Dreyer

HR MANAGER
Nisha Smith

Nisha Smith

ART DIRECTOR


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your project

We will help you to achieve your goals and to grow your business.

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